We provide teaching modules for all levels

Whatever your level of expertise is, or the level of proficiency you wish your employees to attain, we can respond to your needs. Following is a list of software for which courses are provided.

	Word Master the finer points of professional formatting and add elements incorporated from other software. Collaborate as a team on a document. Write a simple letter or prepare a mailing.		Excel Develop an invoice model or a system to generate your business performance indicators. Design graphs and tables for use by the finance function.
	Powerpoint Learn how to design a presentation for the management committee or a multimedia production to impress everyone.		Outlook Email management, optimal utilization to be more efficient and gain time.
	Access From a simple list of customers to a complete inventory management system by way of information retrieval through complex requests.		Project For the efficient management of several projects in parallel. Whether it is for project activities of a technical, administrative or construction nature.
	Visio To diagram, document or more effectively share ideas, processes or technical information.		Publisher Design a monthly corporate newsletter or several product data sheets.
	Windows Learn how to configure your work station, better manage your files or permit several persons to use the same computer.		Internet Explorer Learn how to better manage your favourites and adjust the parameters of your Internet navigator. Improve your research strategies or save a Web page.
	Acrobat Design, manage and protect a library of corporate documents. Construct electronic and interactive forms.		ACT! Maximize your contacts, personalize your work environment or manage the opportunities of your sales team.
	Simply Accounting Make simple data entries or a complete implementation of the accounting system.

Professional Development If for one reason or another you conclude that an employee does not master the finer points of an assigned role, don't hesitate to provide the employee with refresher training which will facilitate the task or at lease increase the comfort level in performing the job functions. Customer service Presentation techniques Customer complaints management Work team management Recovery techniques How to stand out as a communication assistant